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The last thing any of us want in self-isolation is to feel even more isolated because of poor communication.
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We all expect to be working from home for a while, so it's important that we get it right.
To help with this we are continuing our series of complimentary online working from home training modules.
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This week we look at
Effective Communication
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When communication breaks down in any forum it can be frustrating – even more so when we're working remotely. In this course we offer a few practical communication tips for while we are all working at home: - The importance of keeping in touch
- Choosing the best communication channel
- Social protocols in different communication situations
- Recognizing and responding to people's different communication styles
- The importance of patience and understanding when things go wrong
The course has been developed by our eLearning team to help staff navigate the unfamiliar communications challenges that arise when working from home.
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If you have already registered yourself to review the previous courses, this one will be available when you log back in.
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To make this free training course available to your staff, please contact Justin Muscolino
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Previous courses in the Series
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The Home Office Environment
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The first course in this complimentary series on Working from Home addressed the physical requirements for home-working in order to ensure that staff:- keep healthy
- remain safe
- feel happy and comfortable
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Mental Health and Wellbeing
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We all have a role to play in supporting each other’s and our own mental health and well-being while working from home, by:
- staying connected
- recognizing and managing anxiety
- maintaining work/life balance under new and challenging circumstances
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When working from home there are important issues to consider about keeping our data and technology safe, and practising good cyber hygiene. This third course looked at: - some examples of WFH cyber security breaches
- computer security
- the responsibility for keeping client data secure and private
- ways to protect against phishing scams
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GRC Solutions is a leader in governance, risk and compliance training and has years of experience delivering effective e-learning programs utilising the latest technology.
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